As much as shopping for food items personally is a dreadful thought, it is a chore that needs to be done. Supermarkets and grocery stores have made it easier by setting up online delivers systems which work through the supermarkets or grocers websites. Though very convenient, the entire online shopping experience has not been able to keep its user base.
This delivery system although it has proved to be a more laid back choice; customers have discovered that the downside of using online shopping exceeds that of its advantages. As a result customers are now returning to supermarkets and forgetting all about the convenience factor associated with best online food shopping. Here are a few reasons why online shopping is not really a first choice among most customers.
Most customers who have had the online food shopping experience at least once will tell you that their delivery system is never on time. As a result customers are unable to leave their homes to run other errands in case the foods get delivered since some grocery’s run a cash-on-delivery system. This means that if you miss the delivery guy, you’d need to reach the entire relevant store and wait till it gets delivered again, which is not at all convenient for the consumers.
Customers that use sites that require an online payment however, can run a risk of their credit card details being mishandled or misused. Another area of concern for most shoppers online has been that the products which the consumers had ordered had a very close expiry date on them. This wasproved true for consumer items such as milk and other dairy products whose stock needed to be used up which was very unfair to the individuals who had ordered it.
Another issue that worried consumers were, supermarkets and grocery stores began to substitute products that were not available at the time. Most of the products were loosely substituted and could not be used for the reason it was bought by the customers.
Deliveries also proved to be an issue. Delivery schedules were not reliable and most items were very close to the date of expiry. The packaging was unsuitable for the ordered items. Things such as fresh produce were not packed appropriately and they can refuse to pay for any damaged tinned and fresh items as part of the terms and conditions of the delivery agreement.
Because of these reasons, people have now decided to go back to shopping in stores rather than receiving low quality, damaged items while they pay the same amount and sometimes even more.